General Policy
Due to the digital and service nature of our programs, all sales are considered final.
Business Growth Program
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No refund once training access or platform access has been granted.
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Cancellation before access is granted — eligible for full refund within 48 hours of purchase.
Business Growth Partnership
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No refund after the first coaching session has been conducted.
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Cancellation before first session — eligible for refund minus a 10% administrative fee.
Non-Refundable Circumstances
- If participant has accessed the training platform
- Attended offline training
- Coaching sessions commenced
- Change of mind or personal reasons after access is granted
How to Request a Refund
Email support.bu@businessuniversity.com with your:
Name Order details Reason for refund request
Refund Processing Time
Approved refunds are processed within 7–10 business days.
Contact Us
Last Updated
2025
Need help deciding the right program?
Speak with our team for clarity before purchase.
Frequently Asked Questions
Quick clarifications related to refunds and cancellations.
No. Access to the training platform is considered service delivery, making the purchase non-refundable.
Please include your name, order details, and reason for the request.
Approved refunds are processed within 7–10 business days.
Yes. Eligible refunds before the first session are processed after deducting a 10% administrative fee.